Balm Housing
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REPORT A REPAIR

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If you have a repair issue in your home, please let us know as soon as possible. We aim to keep all properties safe, secure, and well maintained.

Report issues such as leaks, heating problems, electrical faults, damage, or any health and safety concerns.


Repairs are completed by our maintenance team or approved contractors to a high standard. When you report a repair, a member of our team will get back to you as soon as possible.


YOUR TENANCY

Your tenancy with Balm Housing is an Assured Shorthold Tenancy (AST). The start and end dates on your agreement show the first fixed period only. This does not mean your tenancy ends on that date. After this period, your tenancy automatically continues on a rolling monthly basis.


If you decide to move out, you must give us 28 days’ notice.


It is important that any changes are reported to Housing Benefit as soon as you or your support staff become aware of them. This includes if you are leaving the property, moving to another room, or if your ESA or other benefits stop, as this may affect your Housing Benefit. Please contact us as soon as possible so we can help address any issues and support you in keeping your housing in place.



GUIDES AND FORMS

Files coming soon.

  • HOME
  • OUR SERVICES
  • YOUR TENANCY
  • REFERRALS
  • REPORT A REPAIR
  • CONTACT US

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